Frequently Asked Questions
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All allergens are listed in the product description. If you have a unique allergy or extra concern, please use the Contact Us form and enquire prior to ordering.
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Yes, because our meals are prepared fresh each week, they have never been frozen. You can freeze your meal or portion to eat some and freeze some.
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Food is packaged in sealed punnets or vacuum sealed bags that keep meals fresh for up to 7 days.
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Heating and serving instructions are on the packaging, with most meals having a couple of options such as microwave or oven.
About our meals
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No. Click Chef is not a subscription service, you simply order as you need.
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Our minimum order amount for delivery is $60, there is no minimum order for collection.
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It’s free delivery for orders over $150. For orders less than that, it’s just a flat $15 fee.
Billing
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For now, we deliver to the following suburbs. Stay tuned as we will be adding more.
.Albion
· Ascot
· Ashgrove
. Auchenflower
· Bardon
· Bulimba
. Camp Hill
· CBD Brisbane
· Clayfield
· Coorparoo
· East Brisbane
· Fortitude Valley
· Grange
· Hamilton
· Hawthorne
· Hendra
· Kangaroo Point
· Kedron
· Kelvin Grove
· Lutwyche
· Milton
· Morningside
· New Farm
· Newmarket
· Newstead
· Paddington
· Red Hill
. Seven Hills
· South Brisbane
· Spring Hill
. St Lucia
. Taringa
· Teneriffe
· The Gap
· Toombul
. Toowong
· West End
· Wilston
· Windsor
· Woolloongabba
· Wooloowin
Pick up is also available from King Street Bakery or Mica in Newstead on Tuesdays from 10am-2pm
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Your order will arrive in an insulated Click Chef box which includes ice packs. You’ll receive a notification about 20mins out from delivery, but if you’re not home, your food will stay cold for approximately 2 hours.
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Orders arrive on Mondays, Tuesdays and Wednesdays between 2pm-5:30pm. You’ll receive a text message when the driver is around 20mins away.
Monday
· Albion
· Ascot
· Clayfield
· Fortitude Valley
· Hamilton
· Hendra
· Kedron
· Lutwyche
· New Farm
· Newstead
· Teneriffe
· Toombul
Tuesday
· Ashgrove
· Bardon
· CBD Brisbane
· Grange
· Kelvin Grove
· Milton
· Newmarket
· Paddington
· Red Hill
· Spring Hill
· Wilston
· Windsor
Wednesday
· Bulimba
· Coorparoo
· East Brisbane
· Hawthorne
· Kangaroo Point
· Morningside
· Woolloongabba
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You can choose to collect your order from King Street Bakery (Bowen Hills) or Mica Brasserie (Newstead) free of charge, Tuesdays from 10am-2pm. Just select a time and location at check out.
Pick up and delivery
Got any other Qs?
Just flick us an email!
Get $20 off your first order
Join our database to receive news of our new menus and get $20 off your first order.
There is no cost to join, no credit card needed and we are not a subscription based meal service.